Misc Why you should be user-testing...now. If you are developing a new product, chances are you want to wait to show it to anyone to critique until you have it mostly in place. Why? You have a great vision as to where the product is going and you want them to see the final realized product
Misc Business Lessons from my 10-month Old Just in time for Father’s day, I wrote a new article for Inc.com called “Business Lessons from my 10-month old”. Enjoy! http://www.inc.com/charlie-graham/business-lessons-10-month-old.html [http://www.inc.com/charlie-graham/business-lessons-10-month-old.html?nav=linkedin]
eCommerce Blue Oceans In my previous post [http://www.iamcharliegraham.com/2012/06/05/focus-what-is-your-product-going-to-be-awesome-at/] I talked about how having a focus is super important to a product’s success. The question comes, what to focus on? Here’s one angle. I have been a big fan of Kim & Mauborgne’s Blue
eCommerce Focus: What is your product going to be awesome at? One of the most important things to do when you are building a product of any size is to focus. Pick the few things you are going to be amazing at and the many things you will not be. It’s hard, but it’s the only way to succeed.
Keeping It Simple How we celebrate the little things Running a startup is definitely an emotional roller-coaster ride. You are going to have really good days (like when you are featured on The Today Show [http://thelook.today.msnbc.msn.com/_news/2012/05/17/11744571-what-to-wear-to-summer-weddings?lite] ) and a bunch of down days as well. Your product development will
Product Management How To Find Early Adopters For Your Internet Startup I recently came across a Brookings institute article onglobal happiness level [http://www.brookings.edu/research/articles/2010/01/03-happiness-graham]. The premise is simple (and well-documented from other books on the subject) — the human psyche towards happiness is incredibly adaptable. People even in the poorest, most war-ravaged parts of the
eCommerce 7 Email Marketing Mistakes Not To Make In case you have not seen it yet, my article on the 7 Mistakes Not To Make In Email Marketing [http://www.inc.com/charlie-graham/email-marketing-mistakes.html]is now online at Inc.com!
eCommerce I'm Back, Baby! I’m Back, Baby! Hi again! As you probably can infer from the title, I am going to start blogging regularly again, my wife and I now are proud parents of a cute baby girl, and I am a fan of double entendres/puns. The last year has been crazy,
Misc Customize Your E-Mails and You'll Avoid Getting the Spam Treatment I just had an article about why and how retailers should be personalizing emails [http://adage.com/article/digitalnext/customize-e-mails-spam-treatment/231397/] posted on Ad Age [http://www.adage.com]. Comments are appreciated!
eCommerce Website Checkout Best Practices and Credit Card Expirations At Shop It To Me, we are always reading studies and articles on ways to help make shopping an easier and more fun experience . I recently read a Ecommerce Usability study [http://baymard.com/checkout-usability] with some great insights on how to make checkout pages more efficient. If you haven’
Shop It To Me How we get rid of Resume Spam At Shop It To Me [http://www.shopittome.com], we recently posted some new job openings [http://www.shopittome.com/jobs] on our website (for a Ruby Engineer [http://jobsco.re/l6TeJz], an Office Manager [http://jobsco.re/mpSeaT] and some interns [http://www.shopittome.com/jobs]). Unfortunately, when we
Product Management Actual Value vs Perceived Value II In a previous blog post [http://www.iamcharliegraham.com/2011/06/14/actual-value-vs-perceived-value/], I chatted about the differences between the actual value people get from your service and the perceived value they have when they are considering using it. In this post, I’ll talk about some steps to attract
Product Management Actual Value vs Perceived Value Here’s the scenario: You’ve got an amazing paid or free product or service. Everyone who is using it loves it. You know your market is huge! And yet it’s the hardest thing in the world to get a new person to join or buy. Don’t despair.
eCommerce The Beginning.... We’re live! After about a month of waiting, iamcharliegraham.com is now live. As some of you have requested, here are my rants and raves about entrepreneurship, Product Management, Shop It To Me, and eCommerce. Enjoy and please join in the conversation! –Charlie